Trainer and educator with over 14 years of professional experience. He developed his training and managerial competencies in the SME banking sector. In subsequent years, he successfully designed and delivered development programs for the financial advisory, leasing, insurance, and renewable energy industries.
To date, he has spent more than 1,000 hours delivering training sessions, supporting advisors and managers in enhancing their professional skills and effectiveness.
Drawing on his educational background in pedagogy, he approaches business through the lens of human behavior and emotions. In his projects, he emphasizes authenticity and practical application, working on challenges that participants encounter in their day-to-day professional practice. He specializes in supporting organizations through practical solutions that translate into measurable business outcomes.
Areas of expertise:
- Leadership and team management
- Effective interpersonal communication
- Negotiation skills
- Direct sales
- Customer service
- Delivering effective feedback